Shipping Information
We carefully pack and dispatch all orders to ensure your products arrive safely and on time.
Processing Time
1–3 Business Days
Before dispatch
Shipping Method
Tracked & Insured
All orders covered
Coverage
Worldwide
Selected countries
Estimated Delivery Times
| Region | Estimated Delivery | Tracking |
|---|---|---|
| 🇯🇵 Japan | 2–5 business days | ✓ Tracked |
| 🇰🇷 South Korea | 4–7 business days | ✓ Tracked |
| 🇨🇳 China | 5–10 business days | ✓ Tracked |
| 🌏 Southeast Asia | 7–14 business days | ✓ Tracked |
| 🇪🇺 Europe | 10–18 business days | ✓ Tracked |
| 🇺🇸 North America | 10–21 business days | ✓ Tracked |
| 🌍 Rest of World | 14–28 business days | ✓ Tracked |
* Delivery times are estimates and may vary during holidays, peak seasons, or due to carrier delays.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing:
- Tracking number from the courier
- A direct link to track your shipment
- Estimated delivery date
You can also track your order anytime via the Order Tracking page.
Customs & Duties
For international shipments, customs fees or import taxes may apply depending on your country's regulations.
- Customs fees are not included in our prices
- The recipient is responsible for all import duties
- We declare accurate product values on all shipments
Experiencing a delay?
If your order hasn't arrived within the estimated window, please contact our support team and we'll investigate promptly.